PRIVACY POLICY

Effective Date: January 1, 2025

Pool Tile Dr. values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our website, using our services, or communicating with us.

1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information: Name, address, email address, phone number, and payment details provided when requesting a quote, scheduling service, or making a payment.
Service Information: Details about your pool, property location, and service requests.
Website Usage Data: IP address, browser type, device information, and pages visited, collected through cookies and analytics tools.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

Provide pool tile cleaning, pool tile repair, and pool remodel services.
Process payments and send invoices or receipts.
Respond to inquiries and customer support requests.
Send appointment reminders, service updates, or promotional offers (if you have opted in).
Improve our website, services, and customer experience.

3. SHARING OF INFORMATION

We do not sell or rent your personal information. We may share your information only in the following situations:

Service Providers: With trusted third-party vendors who help us process payments, send communications, or host our website.
Legal Requirements: If required to comply with applicable laws, regulations, or legal proceedings.
Business Transfers: In connection with a merger, sale, or transfer of company assets.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

Improve website functionality and user experience.
Track usage patterns for analytics purposes.
Deliver relevant ads or promotions.

You can disable cookies through your browser settings, but some features of our website may not function properly.

5. DATA SECURITY

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

6. YOUR CHOICES

You may:

Opt out of marketing emails by clicking the “unsubscribe” link.
Request access, correction, or deletion of your personal information by contacting us directly.
Adjust browser settings to manage cookies and online tracking.

7. CHILDREN’S PRIVACY

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

8. LINKS TO OTHER WEBSITES

Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites and encourage you to review their policies.